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Downloading, Installing and Logging In FAQs

Click the links below to jump to the relevant sections:

Downloading and Installing
Registration
Logging In
How do I join a table to play?


Downloading and Installing


How do I download my free poker software?
What's the name of the installation file?
What do I do once the download has finished?
Can my computer handle these games?
How do I download my free poker software?
Look for any DOWNLOAD button to start downloading your free 7Sultans Poker software - you won't have any trouble finding one. Click on it to commence the download, and save the file to your hard drive. Make sure you remember where you saved your file - you'll need to go back there later to install the program.
What's the name of the installation file?
7sultanspoker.exe
What do I do once the download has finished?
You're now ready to install the 7Sultans Poker software. Simply double-click on the poker software "7sultanspoker.exe" file.

Hopefully you've remembered where you saved the file you downloaded. If not, you can easily find it using the Windows Search feature. Click on the "Start" button at the bottom left-hand side of your screen, and select "Search" then "For Files or Folders". You'll need a keyword to start the search - *poker* will do the trick. Once you have found it the installation file, double-click on it and install the software.

If you can't find it, please feel free to call us to help you.
Can my computer handle these games?
These are the minimum requirements:
  • IBM PC compatible computer
  • Pentium 100 or higher
  • 16 MB RAM
  • 1MB Video Card
  • 8-bit color SVGA (640x480) - 256 colors
  • Microsoft compatible mouse
  • Standard Sound Blaster - compatible sound card (optional)
If you have these, it'll be even better:
  • Pentium 233 MMX or better
  • DirectX 3 or higher
  • 32 Megs memory or better
  • SoundBlaster compatible sound card
  • 2 MB SVGA screen card capable of 16-bit color (65535 color mode)
Operating system:
If you have either Windows 95, Windows 98, Windows 2000, Windows NT or Windows XP, you're good to go.

Please note that you will not be able to play using an Apple Mac.

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Registration

How do I register at the Poker room?
How do I get my poker alias?
What is the minimum amount of poker credits I can buy?
How do I register at the Poker room?
Once you've connected to the main poker room screen, click on "Login", and then click on the "Register" button.

You just have to follow the instructions and enter your email and contact details. When you're asked to enter a password, bear in mind that it's case-sensitive and you should keep a record of it somewhere so you won't forget it.

Once this is all done, we'll give you a player account number. Keep it in a safe place so that you won't lose it. You'll need it to log in with each time you want to play.

We'll also ask you if you want the software to remember your password. We recommend that you only select "Yes" if you are the only one who has access to the software on your PC. Choose this option advisedly - if anyone else has access to your software they can play using YOUR MONEY!
How do I get my poker alias?
Your poker alias is the name that you choose to play under. Once you have finished registering your poker account, the alias wizard will start that allows you to choose your alias.

If you have never opened an account at a Prima Poker poker room before, you can create a new alias. Simply choose your alias when prompted to do so. Follow the on-screen instructions and you'll be ready to play in no time at all.

If you have previously opened a poker account at another Prima Poker web site, you will need to use the same alias, as you are only allowed one alias identity on the Prima Poker network. You will therefore be asked for the activation code you were given when you created the previous account. The software will then match this up and your alias will automatically be inserted.

However: if you have lost your original activation code, simply click the "Finish" button in the wizard and contact us to have your new account activated, or wait a few moments and an email will be sent to you containing an activation link. Simply click the link - your account will be activated and you'll be ready to play. Your alias will then be associated with your 7Sultans Poker account.

Note: it is therefore crucial that the email address you give is a valid one.
What is the minimum amount of poker credits I can buy?
Remember, 7Sultans Poker offers new account holders $20 up to a $200 free.For every 600 Bonus Redemption Points your new account will be credited $20. We give you increments of $20 for each 600 BRP's you earn up to $200.

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Logging In

How do I get connected?
How do I log in to the poker room?
What's my password/account number?
What if I can't log in?
How do I get connected?
First of all, you need to be online. Then it's just like opening a regular program file. The one way is to go to the "Start" button in Windows, select "Programs", choose "7Sultans Poker ", and click "Play Poker!".

Otherwise you will have a 7Sultans Poker shortcut that was placed on your desktop during the installation process - double-click that and you'll be connected to the 7Sultans Poker room.
How do I log in to the poker room?
Go through the process to run the poker software and connect to the poker room, as explained in "Downloading and Installing" above. Once you can see the poker room screen, click the "Login" button. The login dialogue box will appear - enter your account number and password. If you haven't registered, see "Registration" above.
What's my password/account number?
If you forget your password or account number, simply contact us and we'll help you out. You'll need to tell us your full name, address details, telephone number, and the first 4 and last 4 digits of any credit card number registered on your poker account.

Remember: Your password is case sensitive, and must be entered in the same way each time.

What if I can't log in?
If you can't connect, and your login details are right, you'll probably find that you have a slow connection to your Internet Service Provider at the time you're trying to log in. The best thing to do is to disconnect completely and go back in again. If this doesn't fix it, contact our customer service team.

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How do I join a table to play?

To play 7Sultans Poker games, you must have enough poker credits to place an ante or a blind bet, and a bet.

To play a game of poker, do the following:
  1. Select the type of poker that you want to play from the tabs at the top of the poker room lobby. You will see a list of all the tables for that poker type.
  2. To join a table, either double-click the table in the list, or click it once and then click the "i" button. This will take you to the table.
  3. Click the "Seat Available" text next to the seat you wish to take. The "Buy In" dialog box is displayed.
  4. Select the amount you want to take to the table.
  5. Click the OK button. You have now joined the table. You are prompted the options that are available to you.
  6. Click the appropriate action box to perform your game moves.
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