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Privacy and Communications Policy
In respect of our players? information, 7Sultans Poker maintains high standards and principles. All information provided by you is stored in a secure environment that is inaccessible to parties outside of the poker room and its affiliates. We promise never to give away, sell or otherwise communicate any of your details to any other persons or companies, except when necessary to provide you with the best products and services. Only upon request may we use your personal details to provide you with materials and information. The option is always available to unsubscribe or remove your information from the poker room database.

Regarding any issues or questions, please e-mail us on [email protected]

Spam Policy
What is spam”

Any unsolicited e-mail is considered Spam and the sending of these e-mails is called “spamming”. This usually means the sending of bulk e-mail batches, to parties who have not requested or subscribed to receive such e-mail.

On occasion “spam” contains false headers which are devised to create enough interest to encourage the recipient to open the e-mail. Steps are often taken by “spammers? to conceal the true origin of the e-mail by using various methods to display a non-existent or false source.

7Sultans Poker has a strict “no-spam” policy. We endorse the CAN-SPAM Act and recognize that “spamming” is a wrongful practice.

PLAYER PROTECTION AND RESPONSIBLE GAMING

WARNING

While most players at an online casino or poker room gamble for entertainment and within their means, there are a small percentage of players who may lose control of their play. In order to prevent this, please bear the following in mind:

  • Gambling should be entertaining and not seen as a means to making money
  • Keep track of the amount of money you spend and only gamble what you can afford to lose. Do not chase your losses.
  • Keep track of the amount of time you spend gambling.

DEPOSIT LIMITS

We offer the ability for you to control your gaming and play by allowing you to reduce your transaction, daily, weekly and monthly deposit limits. These amounts may be decreased immediately, but any increase will only be implemented after 24 hours following receipt of your request. Please contact our Customer Care Centre for any further information regarding deposits.

SELF-ASSESSMENT TEST

Why not try our quick self-assessment test? If you have ever been worried about gaming problems or are just curious to check the results, please complete this questionnaire. Once complete, please hit the submit button and your results will appear within seconds.

ASSISTANCE FOR PROBLEM GAMBLING

Should you require any assistance or advice on problem gambling, please contact one of the organizations listed below.

Country/Area/Description/Web Site Help Line
USA
National Council on Problem Gambling 1-800-522-4700
Hot Line Number for Northern California 1-800-287-8670
Hot Line Number for Greater L.A. Central 310-478-2121
Hot Line Number for Palm Springs 760-325-2808
Hot Line Number for Greater San Diego 1-866-239-2911
Gam-Anon, International Service Office 718-352-1671
Compulsive Gambling Institute 1-800-GAMBLER
Council of Compulsive Gambling of New Jersey

1-800-GAMBLER
or 1-800-426-2537

Massachusetts Council on Compulsive Gambling 1-800-426-4555
Connecticut Council on Problem Gambling 1-800-34-NOBET
NICOS Chinese Health Coalition Problem Gambling 1-888-968-7888
(Mandarin and Cantonese)
UK
Gamblers Anonymous 08700 50 88 80
Canada
British Columbia Partnership for Responsible Gambling 1-888-795-6111

PROCEDURES FOR SELF-EXCLUSION

If you feel that you are losing control of your play and would like help in restricting your access to our casinos, PokerTime offers you the following options:

  • A minimum 24 hours cooling off period
  • A minimum 6 month self-exclusion period

Please contact us any time, day or night, for immediate assistance.

FILTERING PROGRAMS

Please note that the minimum age of persons able to register and play at our casinos is 18 years. Should you require a filter to block gaming websites from any underage persons, please visit the following sites for more information on how this can be implemented:

 

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